Recently, using social media for charities and non-profits has been the conversation topic du jor, due in no small part to the massively successful text donation campaign for Haiti implemented by The Red Cross. Social media for non-profits and causes has been steadily evolving in both effective and creative ways because social channels are a [...]

There is a character on Dilbert called Mordac. If you’ve seen him, you know he is a caricature of an unfortunately real person in many corporate organizations who worries solely about data security at the expense of usability, accessibility and just about anything else:
We all hate Mordac. Of course, on a logical level, most of [...]

Last year I consulted with a local TV affiliate that wanted to build a localized social network. Part of the plan was to equip citizen journalists so that they could record and upload videos of news stories relevant to their town or county.
We would have killed for the new YouTube Direct tool just launched by [...]

Are you a member of a Facebook Group or an adminstrator of a Faceboobook Group? Then you are going to see some dramatic changes when you take a look at your Group this week (did you know there are currently over 45 million Facebook Groups?).
Until now, Group activities have been isolated to the group page. [...]

If you ask some people out there what social computing and social software are all about for them, they would probably tell you that it’s all about the tools, about this new set of social technologies, about all that fancy stuff that you can do on the Internet nowadays in a much simpler and more [...]